Privacy Policy

The short version

Mission Control exists so your business can talk with its AI agents. We collect what that takes and nothing more, we do not sell your data, and there are no ads. Voice sessions are recorded and transcribed — that is what makes the product work, and it is stated here plainly rather than buried.

Who is responsible

The Service is operated by Cyber World Solutions. If you use the Service through your employer or business, that business controls its data and we process it on the business's behalf; requests about that data may be fulfilled through the business. Contact for anything in this policy: support@cyberworldsolutions.com.

What we collect

• Account data — your email address, name, and business, provisioned by Cyber World Solutions. There are no passwords to store.
• Conversations — text messages you exchange with the agents, and for voice sessions, audio and transcripts. Agent conversations may also be reflected in your business's connected systems (for example a calendar event the agent created for you).
• Content you provide — files or images you share with an agent, and settings such as your business profile.
• Technical data — device and browser information, IP address, and logs needed for security and troubleshooting.

We do not use voice recordings to biometrically identify anyone.

How we use it

To provide the Service; to keep it secure (including abuse and fraud prevention); to support you; and to fix and improve the Service. We do not sell personal information and we do not use your data for third-party advertising.

Where it lives

We use a small number of service providers to run the Service: database and authentication hosting, voice processing (speech recognition and synthesis), application and network hosting, transactional email, and workflow automation. Each processes data only to provide its service to us. A current list of providers is available on request at support@cyberworldsolutions.com.

How long we keep it

Conversation records are retained for a default of one year; your business can arrange a different bounded retention period with Cyber World Solutions. Account data is kept while the account is active. Security and audit records are kept separately and retained as required for the integrity of the Service. When retention ends, data is deleted rather than archived indefinitely.

Deletion and access

You (or your business) can request a copy of the data we hold, or its deletion, at support@cyberworldsolutions.com. Because conversation records exist in more than one of the systems that operate the Service, deletion is fulfilled as a request across all of them, and we will confirm when it is complete. Some records may be retained where the law requires it or where they are needed for security.

Security

Data is encrypted in transit. Access is controlled per business at the database level, sign-in uses one-time codes with no stored passwords, and sessions are managed server-side — no authentication tokens are kept in your browser's storage. No system is perfectly secure, and we will inform affected businesses of any breach as the law requires.

People under 18

The Service is a business tool and is not directed to anyone under 18.

Changes

If this policy changes in a way that matters, we will update the date above and tell your business. Questions and requests: support@cyberworldsolutions.com.